Get in touch

Our team is online 24/7. The fastest way to reach us is WhatsApp — typical reply time is under 5 minutes.

Send us a message

We'll get back to you on WhatsApp within minutes.

We'll reply to your email within minutes during business hours. No account needed.

FAQs

Quick answers

How fast do you reply?+

WhatsApp replies usually within 5 minutes between 9 AM – 11 PM UAE time. Outside those hours, expect a reply by 9 AM next day.

Do I pay upfront?+

For single activities — no, you pay on the day. For packages and visa services, a small deposit confirms the booking. Card, bank transfer, and cash are all accepted.

What's your cancellation policy?+

Once your e-voucher is issued, the booking is non-refundable. Date or time changes may be possible subject to operator availability — message us on WhatsApp before your scheduled slot and we'll try our best. Visa services and overnight packages have specific terms shared at the time of booking.

Can you customise a package?+

Yes — every package on our site is fully customisable. Tell us what you'd like to add, remove, or swap, and we'll re-quote on the spot.

Do you handle airport pickup?+

Yes. We arrange private transfers from DXB, DWC and AUH at competitive flat rates. Meet-and-greet inside the terminal is included.

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